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HP Recommended
HP 15-f305dx
Microsoft Windows 10 (64-bit)

I restarted my laptop and Windows would not boot or repair itself.  Hard drive failed the DST test that is in the HP system diagnostics.  Drive failed within its warranty period of 3 years.  Used it GENTLY from 8-31-2015 to 2-20-2018. 

 

I am currently using Manjaro Linux that is installed on a working area of the hard drive in its own partition.  I have tried to repair the Windows partition or at least retrieve my personal files using the tools within Linux.  Nothing has worked, can't even mount the partition in Linux.  I don't have any Windows install media to attempt boot sector repair or run chkdsk.  Haven't found a way to make Windows install media with Manjaro Linux.

 

Even though the hard drive failed under warranty I am not interested in a repair, I plan to buy a new laptop.  I need to retrieve some files from my Windows partition, so can HP send me Windows install media such as a DVD so I can attempt a repair?  If I can't repair Windows enough so it will boot, maybe I can repair it enough so that I can mount the Windows partition in Manjaro Linux and rescue my personal files.

 

A Windows DVD would be VERY helpful.  I have my Windows Product Key if you need it.

 

Please help.  Thank you.

 

--Some technical data that may be useful--

The version of Linux I'm using is Manjaro MATE (latest LTS kernal).

Testdisk says the boot sector and MFT for the Windows partition are "ok".  That doesn't seem right.

Running ntfsfix -b on the Windows partition outputs the following:

 

Mounting volume... ntfs_mst_post_read_fixup_warn: magic: 0x454c4946 size: 4096 usa_ofs: 48 usa_count: 3: Invalid argument
Actual VCN (0x1003800010004) of index buffer is different from expected VCN (0x0).
Failed to open $Secure: No such file or directory
FAILED
Attempting to correct errors...
Processing $MFT and $MFTMirr...
Reading $MFT... OK
Reading $MFTMirr... OK
Comparing $MFTMirr to $MFT... OK
Processing of $MFT and $MFTMirr completed successfully.
Setting required flags on partition... OK
Going to empty the journal ($LogFile)... OK
ntfs_mst_post_read_fixup_warn: magic: 0x454c4946 size: 4096 usa_ofs: 48 usa_count: 3: Invalid argument
Actual VCN (0x1003800010004) of index buffer is different from expected VCN (0x0).
Failed to open $Secure: No such file or directory
Remount failed: No such file or directory

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Never tried, but I am pretty sure you can't run Media Creation Tool from WINE.

 

Don't you have access to a Windows computer where you could at least make the .iso and then I know Linux will burn an .iso?

 

If the laptop originally came with Windows 10 HP would ship you a recovery disk but it is not a Windows install disk and will not let you run command line type repair tools. 

 

There are some disk repair tools you can run within Linux like in gparted and fsck and ntfs-3g:

 

https://askubuntu.com/questions/47700/fix-corrupt-ntfs-partition-without-windows

 

If you have already tried these and no luck you are not going to do any better with anything offered by Windows; the Linux tools are actually far superior. 

 

Post back with any more questions but please accept as solution if this is the answer you needed. 

View solution in original post

5 REPLIES 5
HP Recommended

You can download a Windows install disk from the Microsoft Media Creation Tool site. 

HP Recommended

Would the MS Media Creation tool run on Linux?  Using WINE maybe?  I don't have another computer with Windows that I could use.  (Thank you for the fast responce, BTW)

HP Recommended

Never tried, but I am pretty sure you can't run Media Creation Tool from WINE.

 

Don't you have access to a Windows computer where you could at least make the .iso and then I know Linux will burn an .iso?

 

If the laptop originally came with Windows 10 HP would ship you a recovery disk but it is not a Windows install disk and will not let you run command line type repair tools. 

 

There are some disk repair tools you can run within Linux like in gparted and fsck and ntfs-3g:

 

https://askubuntu.com/questions/47700/fix-corrupt-ntfs-partition-without-windows

 

If you have already tried these and no luck you are not going to do any better with anything offered by Windows; the Linux tools are actually far superior. 

 

Post back with any more questions but please accept as solution if this is the answer you needed. 

HP Recommended

It looks like my options are to either buy Windows install media, or try to make my own using Linux.

 

Thank you for your help.

HP Recommended

send me a PM and we will see what we can do

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.