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‎01-27-2021 02:32 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hey guys so I cannot boot into windows 10 was able to do it before just fine and have a few times...shortly after booting into windows I walked away came back a few hrs later to my computer being off. I went to start up and it wouldn't load the os. So I ran diagnostic test and this is what returned what does this mean? How can I fix it or test my harddrive to see if I need a new one or what my issue is. Attached pictures are of the diagnostic test my problem when trying to boot and also the files I have for the boot (in case I don't have them all or missing something) Thank you in advance I have an hp envy m6System diagnostic testSystem diagnostic testWARNING :: When trying to boot windowsWARNING :: When trying to boot windowsBoot filesBoot filesBoot filesBoot files

 

1 REPLY 1

‎01-30-2021 01:20 PM

HP Recommended

@Noobies122

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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