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‎03-28-2017 02:53 PM

HP Recommended
Product: G62-339WM
Operating System: Microsoft Windows 7 (32-bit)

My Notebook G62 came with OS Windows 7 Home. I had some issues with the fan and it got overheated and the Hardrive was no good after that. I installed another hardrive out of my old broken Hp Pavlion 2500. This has operating system of Winows Vista. Once powered on and troubleshooting finished  get the promot, Windows cannot repair this computer automatically. I then select diagnosis  and repair details and most of the test passed except for the last one of Setup State Check, 1 root cause, Failure while setup in progress. It allows me to do a Factory Image Recovery and ends saying Recovery is Complete. It says it is installing Windows and once finishedit says there was a Windows Error Recovery... then startup repair again... and in a circle I go. My question is is there a way to get Windows, either 7Home or Vista, going without getting new installation disks. If not which disk do I need to get Windows up and running again? 

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‎03-28-2017 03:10 PM - edited ‎03-28-2017 03:15 PM

HP Recommended

Vista recovery is never going to work with the hard drive in another machine. Other than the BIOS tattoo which must match the version of Windows on the hdd- the machine has completely different hardware with different driver requirements.

I assume you didn't make your Recovery Discs before the hard drive failed? If not you may still be able to get them at 3rd party site such as computersurgeons.com. I'm almost certain HP no longer carries them but you could check your Support page.

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9 REPLIES 9

‎03-28-2017 03:10 PM - edited ‎03-28-2017 03:15 PM

HP Recommended

Vista recovery is never going to work with the hard drive in another machine. Other than the BIOS tattoo which must match the version of Windows on the hdd- the machine has completely different hardware with different driver requirements.

I assume you didn't make your Recovery Discs before the hard drive failed? If not you may still be able to get them at 3rd party site such as computersurgeons.com. I'm almost certain HP no longer carries them but you could check your Support page.

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‎03-28-2017 03:18 PM

HP Recommended

Actually, I just thought- Recovery Discs require a hard drive of equal capacity as original. Is the hdd from the dv2500 the same capacity -for instance  320GB. Not sure what capacity either laptop shipped with.

 

Btw-can you still read the 25 character Windows license key on the COA attched to bottom of laptop?

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‎03-28-2017 09:08 PM

HP Recommended

No they are not the same capacity.

If I put my old hd back into the computer would a fresh now install work on a totally blank hd?

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‎03-28-2017 09:09 PM

HP Recommended

No they are not the same capacity. If I put my old hd back into the computer would a fresh now install work on a totally blank hd?

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‎03-28-2017 10:58 PM

HP Recommended

If you have Recovery Discs or a Windows installation dvd. I thought you said the old hdd was no good?

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‎03-28-2017 11:26 PM

HP Recommended

it was wiped clean. my hubby told me its the one he put in our camera systm and hit format. so it is wiped clean.

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‎03-30-2017 02:05 PM

HP Recommended

since the hardrive was formated in a camera system can windows be downloaded to it?

 

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‎03-30-2017 09:04 PM

HP Recommended

Yes, you should still be able to install Windows. The installation usually formats hdd anyway.

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‎03-30-2017 10:06 PM

HP Recommended

Ty. I have ordered a Windows 7 Family Edition so that I can install it on 3 computers. Gonna put a new fan in too so hopefully it wont reheat any more. Thanks again

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