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‎12-19-2021 01:07 PM

HP Recommended
Product: Pavillion x360 Laptop
Operating System: Microsoft Windows 10 (64-bit)

I was replacing the hard drive on my HP Pavillion x360 laptop and accidently pulled the ribbon cable out of the black connector on the hard drive.  The ribbon has a number that I can find online but not with one attached to the black connector.  

What should I do?

Thanks

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-20-2021 04:59 AM

HP Recommended

Service Manual:

 

Manual 

 

(5) Hard drive cable L20815-001

 

https://www.amazon.com/FMS-Compatible-Replacement-15-CR0053WM-15-CR0037WM/dp/B07L4XFQB9/ref=sr_1_1?c...

 

HP Parts Store did not have it in stock. You can use the HP Part number to do additional searches. I only tried amazon. If you want me to look further let me know. Please accept as solution if this is the info you needed. 

 

 

View solution in original post

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6 REPLIES 6

‎12-19-2021 01:57 PM

HP Recommended

You have to find the HP Part Number of the connector. We need the full model number. 

 

https://www.hp.com/us-en/shop/tech-takes/how-to-find-hp-laptop-model-number

2 people found this reply helpful
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‎12-19-2021 06:13 PM

HP Recommended

Ok, thanks.

Pavillion x360 Convert 15-cr0087cl

Was this reply helpful? Yes No

‎12-20-2021 04:59 AM

HP Recommended

Service Manual:

 

Manual 

 

(5) Hard drive cable L20815-001

 

https://www.amazon.com/FMS-Compatible-Replacement-15-CR0053WM-15-CR0037WM/dp/B07L4XFQB9/ref=sr_1_1?c...

 

HP Parts Store did not have it in stock. You can use the HP Part number to do additional searches. I only tried amazon. If you want me to look further let me know. Please accept as solution if this is the info you needed. 

 

 

Was this reply helpful? Yes No

‎12-20-2021 05:38 AM

HP Recommended

It looks like you have a M2 slot in that laptop, you should have put an M2 drive in that.

https://support.hp.com/sg-en/document/c06152891

 

Check out this video
https://youtu.be/Y6XQnOMFO70

1 person found this reply helpful
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‎12-20-2021 08:09 AM

HP Recommended

Perfect,!

Thanks so much!

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‎12-20-2021 08:11 AM

HP Recommended

Thanks!

Was this reply helpful? Yes No
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