• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-30-2021 06:39 AM

HP Recommended
Product: Probook 430 G1
Operating System: Microsoft Windows 10 (64-bit)

Failure Id-0G8BK3-A4HAPJ-GXGH7F-60UT03

Product Id-J2R53PP#ACJ

Category:
3 REPLIES 3

‎08-30-2021 07:16 AM

HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
0G8BK3-A4HAPJ-GXGH7F-60UT03OK00000000008/30/21303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to install a new solid state drive, and reinstall the operating system.

 

 

 

Was this reply helpful? Yes No

‎08-30-2021 09:50 PM

HP Recommended

I have tried new one but the same failure is happened again

Was this reply helpful? Yes No

‎08-31-2021 06:58 AM

HP Recommended

Then unfortunately, I don't know what the problem could be.

 

99% of the time you get that failure code, it means the hard drive has failed and needs to be replaced.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.