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nani6varuns Student
Student
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Message 1 of 2
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Hard drive test failed

HP envy 15T
Microsoft Windows 10 (64-bit)

Hello experts!

I am frequently getting the error "selected boot image did not authenticate" while logging on to my laptop. I have searched for some threads on internet and it was suggested to make a hard drive test. I have tested it, unfortunately test was a failure.

Failure ID: U4MB1W-7429PB-MFPV7F-61TF03

My warranty has been completed around 4 years ago. Could you please help me in fixing this issue?

 

Thanks in advance.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Hard drive test failed

@nani6varuns, Welcome to HP Support Community!

 

This looks like a hardware issue and since we do not have further troubleshooting steps that could resolve the issue, please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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