Hardware Diagnostics - Language Change!

[Unikitty]

I was going into the Hardware Diagnostics to check out the battery as Ive got that issue of plugged in but not charging and nothing else is working and somehow have managed to put it into some Arabic language and can find no way out unless I found someone who can read arabic ! 

[KrazyToad]

@Unikitty

Did you go to the Hardware Diagnostic in F2?

Please try these steps

1. Boot into the UEFI diagnostics F2 by tapping the F2 upon restarting

2. From top to down - the Language option is the fifth (5th) - select it. The last option should be Exit

3. On the next screen - English language should be the one on top after selecting the 5th Option

4. Select English

Let me know how it goes 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[Unikitty]

Unfortunately it doesn't work still have Arabic (I think!)

HP laptops are driving me insane atm, battery not charging, wrong language and other one is only booting in manufacturer mode don't even know where to start with that one! There's a lesson to be learnt here when buying a laptop! 

[KrazyToad]

@Unikitty

I understand your concerns and frustration

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 

Thank you

[Unikitty]

Thank you for your help just had some inspiration and used google translate photo to identify characters and have managed to get back into English! Now i just need to resolve the battery issue that started this and then I can move onto the other laptop and try and resolve the issue there!