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Microsoft Windows 8.1 (64-bit)

Serial Number    [edit]

Product Number X7T5OUA#ABA

HP Notebook 15-ay009dx

 

I had Bluetooth.  Looking for a driver that is compatible with windows version.

I do not even have Bluetooth on/off 

2 REPLIES 2
HP Recommended

PLEASE ASKING ANT TECH SAVY PERSON TO HAVE MERCY ON MY SITUATION.  ANY HELP WILL BE APPRECIATED.

 

TROPPER

HP Recommended

Hi:

 

Below is the link to the product specs for your notebook.

 

HP Notebook - 15-ay009dx Product Specifications | HP® Customer Support

 

The notebook did not come with built in Bluetooth networking or that feature would have been included with the 802.11b/g/n (1x1) wireless connectivity specification.

 

Below is the link to the parts list for your notebook.

 

HP PartSurfer

 

According to the parts list it comes with a Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi adapter.

 

That adapter is a single band, non-Bluetooth Wi-Fi adapter.

 

RTL8188EE - REALTEK

 

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