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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Hardware diagnostics UEFI issue

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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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1 REPLY 1
08-18-2020 02:06 PM
@Kz3, Welcome to HP Support Community!
Yes, if the notebook is in warranty the service will be free 🙂
If you could help me with the exact failure code I can let you know what is the issue with your notebook.
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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