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My 360 hp spectre laptop is smoking when i insert a usb. is there a simple fix for this ? what would typically cause this issue ?

1 REPLY 1
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Hi @AJ419 

 

Welcome to the HP Support Community! Thanks for posting your query! 

 

We're here to help you get back up and running.

 

I’m truly sorry you’re experiencing this—seeing smoke from your HP Spectre when inserting a USB is alarming and understandably distressing. 

 

Please do not use the laptop any further until the issue is properly assessed. This could indicate a serious electrical fault that poses safety risks.

 

Check I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eyeprivate message for further assistance.

 

I am an HP Employee.
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