• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Tengo una laptop Hp 14-fq1074nr y le quiero actualizar la cantodad de ram viene con una de 8gb ddr4(3200) y le compre otra compatible, cuando le monto la ram nueva para tener 16gb. Cuando entro al bios me dice que la cantidad de ram es 8g despues de haber montado la otra ram y cuando inicio el sistema y ejecuto el aida me dice que tengo 16gb de ram instalado y en dual channel que puede estar pasando, de antemano gracias a cualquiera que pueda orientarme

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.