Has anybody accidentally lost the MicroSD card into the Notebook?

[Kheaven2]

I can't believe it.  I bought and received my notebook on time to begin a new online job. Then unexpectedly, as I was finishing up for the day I inserted a MicroSD card into the Notebook.  Before I realized what has happened, the card vanished. It went over the top of the upper wall of the card reader and it of site.

I sent the notebook to the Grapevine Repair Center. Now it has been over a month and I can't believe this has happened. Does anybody have a similar story?

[Huffer · Accepted solution]

Yes I have seen this happen particularly with MicroSD on many types of laptops. Also the little spring mechanism will break sometimes. So how is it important how many people have it happen? Troubling that it is taking so long to fix. Generally you just open the back cover and the card is there inside the laptop. 

[Kheaven2]

@Huffer

I believe that failures like this affect the quality of life. This can easily be designed to prevent this from happening. Also consider the cost to HP needing to bear the cost of the return and my dissatisfaction as a consumer with HP products; I have changed my belief from "HP can do no wrong" to my current dissatisfaction.

Two experts have claimed that missing the card reader is nearly impossible. Even one incidence like mine means this is very possible.  Thank you for confirming that this can happen. 

My interest in the defect rate is two fold: share my misery with other owners of HP products and to understand the extent of the problem.

[Huffer]

I guess it feels better to know you are not the only one but I do agree it is very hard to miss the correct slot. You have to kind of force it through the gap between the top of the card reader and the casing of the laptop. Sorry for your inconvenience but understand I do not work for HP. I spent some time as a laptop technician and have seen this happen on laptops made by more than one manufacturer. But it is far from common. 

[Kheaven2]

@Huffer

Thanks again. In your experience will the laptop show signs of damage/scratches when removing the bottom panel? Also, once inside the laptop is there enough room between the card reader and pcb to slide the card out?  Do the technicians work in a clean room? I assume they wear grounding bands.

Regards,

Kevin

[Huffer]

I don't think they work in a "clean room". It's not a NASA space capsule and they are not opening a hard drive to expose platters but they do wear static protection. Its a very tidy work environment. They might have to lift up the motherboard depending on where the SD card went in; under or on top of the motherboard. There would be no scratches to any surface you can see but not sure how the microSD card is going to come through the ordeal.