Have to move mouse with 2 fingers on trackpad?

[SophieLF165]

Normally I would use one finger on the trackpad to move the cursor and all of a sudden after switching back from my mouse to using the trackpad, it's requiring me to move it using two fingers and trying to move with one won't do anything.

Everything else is the same such as one finger to click and 2 to right click but I just can't move the cursor with one finger anymore and I'm not sure why.

[Dragon-Fur]

@SophieLF165

Check in Windows...

Windows key > Settings > Devices > Touchpad

Clear box (remove check) next to "Drag two fingers to scroll"

Check / Verify / Change other settings as desired

NOTE:

Use the Reset ( bottom of the Settings for Touchpad ) to set touchpad back to "defaults"

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[SophieLF165]

I did try the settings but once I get to the Touchpad settings, there is no box for "drag two fingers to scroll" just sensitivity, and some "additional information".

When I go additional settings I can't see anything there either and I've looked through the options on the ELAN clickpad and nothing there makes it so i can move the cursor with one finger again.

[Dragon-Fur · Accepted solution]

@SophieLF165

Try / Consider installing the latest driver.

Install the touchpad Driver:

sp87634.exe

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[SophieLF165]

Just did it and that worked, thank you for your help!

[Dragon-Fur]

@SophieLF165

Ta-Da!  Magic.

You are welcome.

Happy "dragging".  Smiling.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.