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‎02-09-2018 09:30 AM

HP Recommended
Product: Hp 15 r244TX
Operating System: Microsoft Windows 10 (64-bit)
I'm getting an error about smart hard disk fail error (301) and i am not able to boot into windows as well as not able to install any new os because hard disk is not getting detected...it shows dtp fail in smart check ..i assume it's hard disk fail and i need to replace it woth brand new..now i have a chance to change the hdd so i am not aware woth the background of hdd and ssd...so my question is please guide me to buy best hard disk i can fit in my hp 15 r244TX... please let me know asap.
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-09-2018 09:59 AM

HP Recommended

Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses Serial ATA

 

So it can take any 2.5 inch wide 7 or 9.5mm thick SATA hard drive. They are industry standard, interchangeable, generic...Samsung, Western Digital, Seagate, etc. Example:

 

https://www.amazon.com/Black-Performance-Mobile-Hard-Drive/dp/B01DOL05OC/ref=sr_1_8?ie=UTF8&qid=1518...

 

Try a hard reset. Remove the battery and AC power and hold down the power button as if you are trying to start it...20-30 seconds. I know, nothing happens. Now plug in the AC and not the battery. Power up and tal esc then F10 to enter BIOS...as you exit choose "default values" and reboot. See if that clears the hdd error message. If it does not with a known good hard drive installed, then we have a more serious problem than just the hard drive. 

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4 REPLIES 4

‎02-09-2018 09:33 AM

HP Recommended
Laptop is out of warranty... and yes i tried replacing the same hdd but still it shows the same error.. please guide me how to fix this and tell me all the compaitable hdd for hp15 r244tx ..thank you
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‎02-09-2018 09:59 AM

HP Recommended

Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses Serial ATA

 

So it can take any 2.5 inch wide 7 or 9.5mm thick SATA hard drive. They are industry standard, interchangeable, generic...Samsung, Western Digital, Seagate, etc. Example:

 

https://www.amazon.com/Black-Performance-Mobile-Hard-Drive/dp/B01DOL05OC/ref=sr_1_8?ie=UTF8&qid=1518...

 

Try a hard reset. Remove the battery and AC power and hold down the power button as if you are trying to start it...20-30 seconds. I know, nothing happens. Now plug in the AC and not the battery. Power up and tal esc then F10 to enter BIOS...as you exit choose "default values" and reboot. See if that clears the hdd error message. If it does not with a known good hard drive installed, then we have a more serious problem than just the hard drive. 

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‎02-09-2018 08:24 PM

HP Recommended
Thank you so much for the reply....i will tale my laptop to support centre first...and thanks for hdd explanation 🙂
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‎02-11-2018 08:13 AM

HP Recommended
Well i removed my hard disk from laptop and turned it on and then it was showing no boot device found and then i connected hdd again and then started and it showed error 301 that smart hard disk fail...so i guess there is no major issues other than hard disk😁 and yes i ordered Seagate 2.5 Inch hybrid hard drive ( Seagate firecuda 1 tb for notebooks)...and I'm going to use that toshiba currupted hard drive as amd external with the help of some adaptor or case which is specially available to use internal hdd as external...😁✌️
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