Heat pipe radiator

[VicKa]

Is the cooling tube liquid-filled on my laptop model?
The problem is the instantaneous overheating of the processor. Thermal grease changed - the problem remained.
I suspect that the problem is in the depressurization of the heat pipe of the radiator.

Please help.

[KrazyToad]

@VicKa

Welcome to HP Community

I have gone through your Post and I understand your concerns

Since this is a Hardware issue please contact HP Support in your region for service options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

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