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‎07-13-2019 09:28 AM - last edited on ‎07-13-2019 09:46 AM by Retired

HP Recommended
Product: Pavilion - 15-au620tx
Operating System: Microsoft Windows 10 (64-bit)

My laptop started overheating so i checked it with service center of hp in okhla. They serviced the laptop clear all the ventilation and fan but after that problem is not resolved so i visited the technician he told me that there is a problem with graphic card you need to replace the motherboard,  and when i was in service center the person also told me that if the problem is not resolved then you need to replace the motherboard. I don't know what to do. Someone please help and if possible contact me on [Personal Information Removed]. Your help is much needed. 

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‎07-13-2019 01:47 PM

HP Recommended

The technician obviously had his hands on the laptop and says it needs a new motherboard. There is no way for any of us to agree or disagree. We can help you find a new motherboard if you wish but usually the cost of a motherboard and labor is close enough to the price of a new laptop that very few people replace motherboards. 

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3 REPLIES 3

‎07-13-2019 01:47 PM

HP Recommended

The technician obviously had his hands on the laptop and says it needs a new motherboard. There is no way for any of us to agree or disagree. We can help you find a new motherboard if you wish but usually the cost of a motherboard and labor is close enough to the price of a new laptop that very few people replace motherboards. 

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‎07-14-2019 03:45 AM

HP Recommended

Thanks for your reply. Can you help me where i can find a new motherboard for this laptop in Delhi, India. 

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‎07-14-2019 05:21 AM

HP Recommended

Intel i5-7200U fH+S system board 940MX with 2 GB discrete graphics and a Windows operating system 901578-601

 

https://www.ebay.co.uk/itm/HP-15-AU-Intel-901578-601-Motherboard/113282785252?epid=9024362303&hash=i...

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