Heating

[Suraj103]

I Bought today Hp i7 with integrated graphics intel iris.    and used for just 30 min and it is heating so much why and also i have noticed  that i am not getting any fans noise ? is fans coming in this laptop or not?

[Kuroi_Kenshi]

Hi @Suraj103,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[Suraj103]

My Model name is:  15-fd0468TU

its still heating . i have visited HP store 2  days before and he was saying just update your laptop and that i updated my laptop but nothing is changed and still heating.

[VikramTheGreat]

Hi @Suraj103,

Thank you for sharing the model details. Sorry to hear about the issue. Sometimes, it looks like due to a driver's issue, you can face trouble. Do share the serial number so I can check for the drivers for the Pc.

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

[Kuroi_Kenshi]

Hi @Suraj103,

Thank you for the response.

Try these steps:

Checking for Fan Operations

1. Listen and Feel: Place your hand near the laptop's exhaust vent (typically located along the sides or back of the laptop) to check for airflow indicating that the fans are operational.
2. System Diagnostics:
   • Restart your laptop and enter the BIOS/UEFI settings (usually by pressing Esc, F2, or F10 during startup).
   • Navigate to the system diagnostics or health menu to see if you can manually run a fan test.
3. HP Support Assistant:
   • Install and run the HP Support Assistant software. It can provide detailed diagnostics of the system, including the status of the internal fans.
4. Update Drivers and BIOS:
   • Ensure that your system drivers, especially those related to the chipset and thermal management, are updated.
   • Check for any BIOS updates available on the HP Support website for your specific model.
5. Ambient Temp and Usage:
   • Make sure you are using the laptop in a cool environment and not on soft surfaces like beds or cushions which can obstruct the vents.
   • Monitor your usage to see if heavy tasks like gaming, video editing, or having multiple applications open are causing the machine to overheat.
6. Cooling Accessories:
   • Invest in a laptop cooling pad to help with additional airflow.
7. Monitoring Software:
   • Use software tools like HWMonitor or Core Temp to keep an eye on CPU temperatures and fan speeds.

Let me know how it goes.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,