Hello! I have an HP cn0013dx, and it cannot find the hard drive, can someone help me with the driver

[CarlosRodriguez]

Hello! I have an HP cn0013dx, and it cannot find the hard drive, can someone help me with the drivers for win10? I can't find them on the HP website, the ones that are there don't work, Greetings and Thank you

[Paul_Tikkanen]

Hi:

If this is your model notebook:

HP Laptop 17-cn0013dx Product Specifications | HP® Support

I zipped up and attached the Intel storage controller drivers below so Windows can find the drive.

Copy all of the files in both folders in the attached file to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the W11 installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next and if those are the right drivers Windows should find the drive and install.

[CarlosRodriguez]

Hi! Thanks ill try and tell you later if its works.

Thanks

[CarlosRodriguez]

I am installing Windows 10, do you have the drivers for that operating system? Thank you

[Paul_Tikkanen]

Hi:

That file will also work on W10.

[CarlosRodriguez]

Thanks!

[Paul_Tikkanen]

You're very welcome.