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‎09-12-2025 10:39 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9Y0AV)
Operating System: Microsoft Windows 11

"Hello, I need some technical help with a storage upgrade for my laptop. My model is an HP Laptop 15s-fq5xxx, and my product number is 67V53PA#ACJ.

My goal is to upgrade the internal SSD to a larger one, specifically a 2TB model. I have already confirmed that my laptop only has one M.2 slot, so this would be a replacement, not an addition."

"However, when I went to a local HP World store to ask about this, the staff there seemed unsure and told me that 'issues can happen' with this kind of upgrade. They couldn't give me a confident answer."

(This is where you ask your main, direct question.)

You: "So, I am contacting you, the official HP support, to get a final, definitive answer. The specific drive I want to install is the WD_Black SN7100 2TB NVMe SSD."

"Can you please confirm if my laptop's motherboard and BIOS will fully support this 2TB NVMe drive? I need to be 100% sure that there are no known compatibility issues before I purchase it."

3 REPLIES 3

‎09-12-2025 10:52 AM - edited ‎09-12-2025 11:09 AM

HP Recommended

Hi @CHT060203 

 

The disks can be of any size, 2 TB, 4 TB. There is no limit on the size imposed on an SSD disk to work.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎09-13-2025 03:13 AM

HP Recommended


> Hello, I need to confirm compatibility for an SSD upgrade. A local HP store was unsure if my laptop would support it.
> My Laptop Specifications:
> * Model: HP Laptop 15s-fq5xxx
> * Product Number: 67V53PA#ACJ
> Proposed SSD Upgrade:
> * Model: Samsung 990 EVO Plus SSD 2TB (MZ-V9S2T0BW)
> My question is: Can you please officially confirm if my laptop's motherboard and BIOS will support this 2TB NVMe SSD upgrade? Thank you.
>

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‎09-13-2025 01:28 PM

HP Recommended

I'm not an HP employee. This forum is intended to help users with their questions. If you want an official response, you should contact HP directly. This is the first time I've seen a user request an official response regarding updates.

 

Wish you all the best..

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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