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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Mac IDs are associated with hardware devices, not PCs per se. So, if your PC has both wired networking and WiFi, it will have two Mac IDs. HP keeps no records of this information, so there is no way we can provide it to you.
However, if you have access to the PC, you can follow these steps to find that yourself:
- Click Windows Start or press the Windows key.
- In the search box, type cmd.
- Press the Enter key . A command window displays.
- Type ipconfig /all.
- Press Enter . A physical address displays for each adapter. The physical address is your device's MAC address.
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