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‎02-07-2025 11:04 AM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c3000 (767L6AV)
Operating System: Microsoft Windows 11

Hello, I have an HP Lap Top and I need to be able to Run two Monitors off of it. My 13th Gen Intel(R) Core(TM) i7-1355U states that it has Thunderbolt 4. My USB-C only provides data transfer and does not support the Thunderbolt Display connection. I am in a real bind to review drawings and need two large screens. Please help me.

Category:
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2 REPLIES 2

‎02-07-2025 11:06 AM

HP Recommended
Operating system
Windows 11 Home 64-bit Version: 26100.3037
Microprocessor
13th Gen Intel(R) Core(TM) i7-1355U
System memory
16 GB
Memory slot 1
8GB Samsung 3200MHz
Memory slot 2
8GB Samsung 3200MHz
System board
8BBA 65.13
System BIOS
F.03
Video
Graphic device 1
Intel(R) Iris(R) Xe Graphics
Current resolution
1600 x 900
Refresh rate
60 Hz
Version
32.0.101.5763 (7/8/2024)
Audio
Device 1
USB Audio Device
Status
Enabled
Driver
USBAUDIO.sys
Version
10.0.26100.3037
Device 2
Realtek High Definition Audio
Status
Enabled
Driver
RTKVHD64.sys
Version
6.0.9703.1
Device 3
Intel® Smart Sound Technology for Digital Microphones
Status
Enabled
Driver
IntcDMic.sys
Version
10.29.0.11516
Device 4
Intel® Smart Sound Technology for Bluetooth® Audio
Status
Enabled
Driver
IntcBTAu.sys
Version
10.29.0.11516
 
 
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‎02-07-2025 12:43 PM

HP Recommended

@MFG_327 

 

Its specs

 

          https://support.hp.com/us-en/document/ish_7737425-7737469-16

 

It only has ONE hopeless USB 3.2 Gen 1.0 Type-C port; SuperSpeed 5 Gbps signaling rate (data transfer only; charging or external monitors not supported) port.

 

If you wish to connect 2 external monitors (total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

Regards.

BH
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