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‎01-20-2020 12:33 PM

HP Recommended
Product: Envy 15-as133cl
Operating System: Microsoft Windows 10 (64-bit)

My three-year-old Envy has been working great but today suddenly the charging pin won't stay in the port, and the laptop won't charge the battery. I'm sure it's the port. The battery and ac adapter are fine. Something is wonky. I want to try to replace the port I think. Can someone send me a link of a)the part I should order b)a video or tips on how to achieve this. THANK YOU

1 REPLY 1

‎01-22-2020 04:43 PM

HP Recommended

@CChild Greetings from the HP Community!

Here's all you need to know about the charger port/power connector & how to replace it:

 

 

For more details: click here & visit page. 42-43 Chapter 5 Removal and replacement procedures

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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