-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Help finding drivers for Windows 10 64bit

Create an account on the HP Community to personalize your profile and ask a question
10-15-2016 05:51 PM
I upgraded my OS to Windows 10 and I had a bunch of issues. So I formatted my laptop and just installed Windows 10 from scratch. I am missing a few drivers in device management. Is there anyway that I can get some help in locating the correct drivers? Below are the missing drivers.
PCI\VEN_197B&DEV_2392&SUBSYS_161D103C&REV_30
ACPI\VEN_HPQ&DEV_0004
USB\VID_138A&PID_003C&REV_0086
10-15-2016 05:54 PM
Hi,
Please try driver for Windows 8.1, it should work
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_125952_1&swEnvOid=4158
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
10-15-2016 09:54 PM
Hi:
The other two devices need these drivers...
ACPI\VEN_HPQ&DEV_0004:
ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe
USB\VID_138A&PID_003C:
12-24-2017 06:30 AM
Hi, @Aoraki
You need this driver for the PCI\VEN_197B&DEV_2392:
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64135.exe
The other two driver links that I posted are still good.