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‎03-31-2021 02:17 PM

HP Recommended
Product: Hewlett-Packard

My twin game pad is not recognized whenever i plug in my power pls help me out 

3 REPLIES 3

‎03-31-2021 03:28 PM

HP Recommended

@Ericool488 

The Community can not provide any assistance without some details ...

So, please provide the following:
1) detailed model number of the PC
2) OS version the PC is running (i.e., Win7, Win8x, Win10)
3) Age of the PC
4) Detailed description of the problem -- including the EXACT wording of any error message being displayed

Once you provide the needed details, someone will reply.



I am a volunteer and I do not work for, nor represent, HP
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‎03-31-2021 03:34 PM

HP Recommended

Operating system is Windows 10, it hp 15 notebook Hewlett-Packard manufacturer 

 

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‎03-31-2021 06:38 PM

HP Recommended

@Ericool488 

OK, so who makes the Twin Game Pad?  I presume this is not an HP product, right?

 

If that is the case, we have no way to either debug it or to fix it.

 

In that case, you will have to contact the game pad vendor to see what they suggest -- this is likely a drivers issue and HP does not supply drivers for non-HP products.

 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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