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HP Recommended

Hello!

i have notebook hp pavilion g6 1303sr. The external monitor and screen brightness adjustment stopped working. One month ago everything was fine and then it stopped working. without a reason. 

 it says: - "amd graphics driver is not installed or is not functioning properly". 

I'm updating Windows to 10. but it doesn't help. update new drivers on the site AMD. Does not help...

I cant found old drivers on the site HP and AMD for video card. 

 

notebook hp pavilion g6 1303sr 

amd a4-3320m apu with radeon(tm) hd graphics 2.00 ghz 

3 REPLIES 3
HP Recommended

Hi:

 

HP only supported that model for W7 & W8.

 

If the W8.1 driver from AMD didn't work, the only suggestion I can offer would be to try the W8 AMD graphics driver from your notebook's support page and hope it works on W10.

 

HP Pavilion g6-1303sr Notebook PC Software and Driver Downloads | HP® Support

HP Recommended

thank you for link!!

install windows 7 and all drivers from his, but its dont help... 

writes an error. 

 

There is a yellow triangle in the device manager. Drivers are not updated through Device Manager.

writes that the system does not need to be updated

 

Снимок.PNG

HP Recommended

You're very welcome.

 

Try manually installing the W8 driver if the auto install method doesn't work.

 

https://ftp.hp.com/pub/softpaq/sp59001-59500/sp59145.exe 

 

The driver info shows it supports both GPU's.

 

Supported Devices and Features
AMD Radeon HD 6320 Graphics
AMD Radeon HD 6470M
AMD Radeon HD 6480G
AMD Radeon HD 6520G
AMD Radeon HD 7340G
AMD Radeon HD 7450M

 

If that doesn't work, unfortunately, I don't have any other ideas for you to try, since there is no W10 driver for that dual AMD switchable graphics combination.

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