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HP Recommended

I recently got a new laptop. I need help understanding RAM requirements and limits.

Installed RAM is 4GB (3.82) usable

System storage has 29.6 free GB

The app I would like to install on this laptop says it needs 1GB free disk space and 1GB RAM or better. 

Any help and advice is appreciated. Thank you.

 

3 REPLIES 3
HP Recommended

Please give us the Model Number or Product ID of your laptop so we can look up the specs on it.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
HP Recommended

The information about the laptop is still on the website I got it from. Item number E316685 on qvc

HP Recommended

Model number 14-dq0721ds

 

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