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- Help with replacement keyboard for HP Pavilion G61 110sa ple...

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07-21-2020 10:39 AM
Hi ... I need a replacement UK keyboard for my old HP Pavilion G61 110SA laptop. It's Windows 7 32bit. I use it as a spare and for some previous software that I still use which isn't compatible with my HP Win10 laptop.
Several keys on the keyboard aren't working and using the online line or a usb keyboard is a pain. I've already the non working keys, cleaned and replaced them but they're still not working. So I removed the whole keyboard and gave it all a good clean and replaced and still they're not working.
My question is basically do I need to replace the keyboard with the exact same one .... or can I use a generic HP keyboard for the HPG61? I've seen some saying for Hp G61 then 100 or 200 or 300 etc, but not specifically for G61 110sa. I don't know if the generic G61 covers all of them or if G61 100 covers 100 - 110 - 120 etc?
One of the stickers on the back of the keyboard says to replace with spare part no. 517865 - 031 7F09A4 ... but I search for this under spares on the HP website and it returned 0 results!
The other stickers say: (1st)
Barcode: A0P6UKM2Y55AG
QUANTA P/N AE0P600310
Model No 0P6
Version UK
DFE P/N 9J.N0Y82.60U
REV: 3B
Made in China
Barcode: CT: BATNH3BM2Y55AG
2nd sticker
Barcode: AE0P600310
Barcode: 539618-031
So I'm confused as to what exactly I should be searching for. Any help & advice would be greatly appreciated. Many thanks in advance.
Solved! Go to Solution.
07-22-2020 03:46 AM
Thank you so much Sam. I had already found the ebay one by searching under the laptop model but with the seller with the most listings (and cheap) has many bad reviews for the last year regarding items not working and buyers getting no replies from him.
I've checked the Amazon one and although not perfect, it's worth a shot so I'll get that one. When I contacted HP chat, they just said they could only help US and Canadian customers and gave me an email address for Europe to write to. Even when I used the HP Spare Parts link on the website (whether by part no or model no, it kept returning it wasn't listed in their database which is how I came to be here asking within the community.
You saying it was the part number you just used for an online search was the way to go, whereas I'd tried on the manufacturer and model no online in general, but only used the part no on the HP Spare Parts link.
So, thanks again, much appreciated.