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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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What is the ProdID for your notebook? you should be able to find it on the back of the notebook.
That number is needed because it is a descriptor for the complete specification and region of the world your notebook was marketed in.
It is very specific and needed.
Otherwise, you will not be able to find the correct display to replace the broken or faulty unit.
It will be in the format XXXXXXX.XXX
You can find the part number at the HP PartSurfer web document at the link below this line once you find the product number.
http://partsurfer.hp.com/WSearch.aspx?Wchar=Y&searchText=HP+ELITE+X2+1013+G3
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
What is the ProdID for your notebook? you should be able to find it on the back of the notebook.
That number is needed because it is a descriptor for the complete specification and region of the world your notebook was marketed in.
It is very specific and needed.
Otherwise, you will not be able to find the correct display to replace the broken or faulty unit.
It will be in the format XXXXXXX.XXX
You can find the part number at the HP PartSurfer web document at the link below this line once you find the product number.
http://partsurfer.hp.com/WSearch.aspx?Wchar=Y&searchText=HP+ELITE+X2+1013+G3
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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