Hi! I have an HP ProBook 6570b. The battery meter says that my battery #2 is not present and when

[lawrencelarry]

Hi! I have an hp probook 6570b. The battery meter says that my battery #2 is not present and when i unplug my computer is shuts off.  I've tried taking out the battery and replacing but that hasn't worked.  I read that re-installing the microsoft ACPI-Compliant control method battery may help but I wasn't sure if that applied to my situation.  Can anyone help me?

[erico]

Your laptop is from around the 2012 model year.

I suggest purchasing and  installing a new HP part numbered compatible battery ASAP.

You are very fortunate that the battery is easily removed and installed from the outside and does not require laptop disassembly.

The maintenance & Service guide

https://h10032.www1.hp.com/ctg/Manual/c03565466.pdf

Any of the batteries in the list below are compatible

Battery (Li ion):

Description                        HP Part number
9-cell, 100-Wh, 3.0-Ah 631243-001
9-cell, 73-Wh, 2.2-Ah   634089-001
6-cell, 62-Wh, 2.8-Ah   628668-001
6-cell, 55-Wh, 2.8-Ah   628670-001
3-cell, 31-Wh, 2.8-Ah   628664-001