Hi, actually my battery percentage has been stuck at 99% and it was not decreasing.

[Harsha5905]

MY BATTERY PERCENTAGE HAS BEEN STUCK AND IT WAS NOT DECREASING  and also i was getting a smell from my laptop it was in warranty period what is the problem

[Ric_ob]

Hello,  @Harsha5905 

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[Harsha5905]

its HP Pavilion Laptop PC 15-eg2000 (4U8D6AV)

16gb 512gbSSD

no error msgs has been displaying no problem while starting its just stuck at certain number.

while iam charging the laptop the battery gets charged so if iam removing the charger at percentage 51 and working on works the percentage was not decreasing and its stuck at 51 but internally the battery gets consuming according to my usage but in display it was not showing thats it.

[Rainbow23]

Hi @Harsha5905
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

I see that you are facing battery issues with your HP Pavilion Laptop PC 15-eg2000 (4U8D6AV)

Please follow the steps listed below to update the drivers from device manager:

1) In the Windows search box on the desktop, type “Device Manager” and then click on it.
2) Expand “Batteries”. 
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 
4) Click on “Uninstall”. 
5) At the prompt put a check in the box to remove the current driver 
6) Restart the computer. 
7) When the computer comes back up it should automatically find the driver. 
😎 Go to Device Manager. 
9) Expand Batteries. 
10) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there and click on update drivers.
11) Click "Search automatically for updated driver software" 
Do the same thing with Microsoft ACPI-Compliant Embedded Controller. 

You may also check this document for Testing and Calibrating the Battery (Windows).

Let me know if this helps and have a nice day ahead.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!