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HP Recommended
HP Pavilion Laptop PC 15-eg0000 (172Z8AV)
Microsoft Windows 11

Hi, my pc's battery no longer works properly, how can I replace it?

1 REPLY 1
HP Recommended

@ma9905,

 

Welcome to our HP User Forum!

 

Your HP Pavilion Laptop PC 15-Eg0000 (172Z8AV), according to: http://h10032.www1.hp.com/ctg/Manual/c06913637.pdf, requires this battery, with HP p/n: L97300-005 "3CELL BATTERY 41Wh 3.72Ah LI HW03XL".

 

Please verify that this is the battery as installed in your laptop:

 

NonSequitur777_0-1679673789876.png

 

You can purchase a quality HW03XL replacement battery online, such as this purchase example: https://www.amazon.it/BLESYS-HW03XL-HSTNN-IB90-L96887-1D1-L97300-005/dp/B0BPXZPN99/ref=sr_1_1_sspa?_....

 

Here is a YouTube instructional video how to replace your battery in case you need it: 🛠️ HP Pavilion 15 (15-eg0000) - disassembly and upgrade options - YouTube.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


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