High CPU Temp

[Mahmoud_1st]

     

I suddenly noticed instability in the CPU temperature after a year of using the laptop for studies and programs like Matlab. The temperature used to not exceed 70 degrees, but now it's reaching 100 degrees.

I changed the thermal paste the first time (the gray one). After the first week, the instability returned, reaching 100 degrees frequently with thermal throttling.
I installed Windows cleanly and updated the BIOS, but the problem persisted.

I changed the thermal paste again (the blue one, a different brand). After the first week, the instability returned, reaching 100 degrees frequently with thermal throttling.

I noticed the paste shifting away from the CPU and GPU.

I visited two different specialized centers twice, and they stated that there was a problem and I needed to go to the warranty center. I found out that the warranty had expired.

[Mahmoud_1st]

Please reply

Is this normal ?

[zoey7886]

@Mahmoud_1st, Welcome to the HP Support Community!

We're here to help you tackle that High CPU Temp! Don't worry, we've got your back!

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential.

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. 

We're looking forward to helping you resolve this issue!

Stay tuned, and thanks for your patience!

Regards,

[Mahmoud_1st]

I didn't understand