High CPU temperature on Spectre 14x 2024

[Marco206]

Hi, i've recently bought the HP spectre 14 inch with intel ultra core 5 125H and i'm really surprised on the amount of heat it produces and the core temperature the tools give me and i would like to confront with other costumers that have this PC.

Here my informations

the CPU with light usage (web pages only) with a consume of 10Watts avg the cpus cores are all at about 50°C.

The CPU with not so heavy loads but working on cads give spikes of 20 to 24 Watts and in no time the temperature increase to 90 °C (only one third of them, the other goes max 70°C).

the room temperature was, my bad, from 25 to 30 °C.

the pc was slightly lifted from the wooden desk.

the entire pc is hot but is hotter in the space from the monitor to the keyboard

Do you experience the same issue and i can regards this behavior normal or it's better to check out the thermal paste?

Best regards to everyone,

Marco

[Nal_NR · Accepted solution]

Hi @Marco206,

Welcome to the HP Support Community. 

I'd be happy to help you! 

The behavior you're describing with your HP Spectre x360 14 inch 2-in-1 Laptop PC 14-eu0000 (7K632AV) experiencing high CPU temperatures under varying loads is not uncommon, especially in thin and light laptops where thermal management can be challenging. However, consistently high temperatures can be concerning and may impact the longevity of your device. Here are some steps you can take to manage and mitigate high CPU temperatures:

1. Check and Adjust Power Settings

Adjusting your laptop's power settings can help manage temperatures.

Power Options:

• Go to Control Panel > Hardware and Sound > Power Options.
• Select Balanced or Power Saver to reduce power consumption and heat output.

Advanced Power Settings:

• Click on Change plan settings next to your selected power plan.
• Click on Change advanced power settings.
• Under Processor power management, set the Maximum processor state to 90-95%.

2. Update BIOS and Drivers

Ensure that your laptop's BIOS and drivers are up to date, as updates often include improvements for thermal management.

1. HP Support:
   • Visit the HP Support website.
   • Enter your laptop's model number and check for BIOS and driver updates.

3. Use Cooling Pads or Stands

Using a cooling pad or a laptop stand that promotes better airflow can help reduce temperatures.

4. Monitor Background Processes

Check for unnecessary background processes that may be causing additional CPU load.

1. Task Manager:
   • Press Ctrl + Shift + Esc to open Task Manager.
   • Look for processes consuming high CPU and end tasks that are not needed.

5. Undervolting the CPU

Undervolting can reduce the voltage to your CPU, thereby reducing heat generation. This process should be done carefully.

1. Throttlestop or Intel XTU:
   • Use software like Throttlestop or Intel Extreme Tuning Utility (XTU) to undervolt your CPU.
   • Follow guides specific to your CPU model to safely undervolt.

Kindly check the remaining steps in the next post.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[Nal_NR]

Hi @Marco206,

Please find the next steps below. 

6. Check Thermal Paste and Internal Cleaning

If you're comfortable opening your laptop, you can check the thermal paste application and clean out any dust.

1. Thermal Paste:
   • Reapply high-quality thermal paste to ensure efficient heat transfer.
2. Cleaning:
   • Clean dust from fans and vents to improve airflow.

7. Adjust Workload and Usage

Try to distribute your workload and take breaks to allow the laptop to cool down.

1. Task Scheduling:
   • Schedule intensive tasks during cooler periods or when the laptop is not already under load.

8. Monitor Temperatures and Usage

Use software to monitor your CPU temperatures and usage in real-time.

1. HWMonitor or Core Temp:
   • Install software like HWMonitor or Core Temp to keep an eye on your CPU temperatures and power consumption.

9. Reduce Room Temperature

Since your room temperature is relatively high (25 to 30 °C), try to lower it if possible, as it directly affects your laptop's cooling efficiency.

• Adjust power settings and maximum processor state.
• Update BIOS and drivers.
• Use cooling pads or stands.
• Monitor and manage background processes.
• Consider undervolting the CPU.
• Check and reapply thermal paste, and clean internal components.
• Distribute workload and monitor temperatures.
• Lower room temperature if possible.

If the issue persists and you are concerned about potential damage, contact HP Phone Support for further assistance. There might be a hardware issue that needs attention.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.