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‎12-09-2020 10:50 AM

HP Recommended
Product: HP Omen 15 - dc1058wm
Operating System: Microsoft Windows 10 (64-bit)

While gaming, I had a problem of overheating CPU. It went around 97 degree Celsius. Also, GPU temperature went to a max 80 - 85 degree Celsius. Problem of CPU overheating was fixed today after replacing the complete heat sink  (thermal sink) by HP Service Man officially. 
But, after replacing the heat sink (thermal sink) officially, I am getting a GPU temperature above 92 degree Celsius which eventually lowers the FPS to around 30 which was 150+ before. 

 

Before replacing: CPU - 97 degree celsius, GPU - 74 degree celsius

20201201_125202.jpg

 

After replacing:  CPU - 67 degree celsius, GPU - 92 degree celsius

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( NOTE: I've updated all the drivers. )

Is there a problem with the thermal paste? Or is there a problem with the way heat sink was placed? Or is it something else?

What should I do?

1 REPLY 1

‎12-09-2020 10:53 AM

HP Recommended

I would definitely open it back up. My guess is that thermal compound was not applied right to the gpu chip or heatsink not bolted down correctly. No other explanation makes sense. 

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