High temperature ssd nvme 970 evo plus in hp 15-db0025nl

[Saverio469]

sorry if I open a new post but I would like to know if it is normal that the ssd nvme that I mounted on my 15-db0025nl in a quiet state or in any case opening programs and web browsing is between 34 and 43 degrees while when there is to update or do an antivirus scan the temperature of the SSD goes up to 70 degrees and I'm afraid that something could break. I would like to know if there is any way to limit the use of the ssd to not let it go at those temperatures however the ssd nvme all other components (like gpu cpu old hard-disk) work normally with their normal temperatures

[Echo_Lake]

@Saverio469
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Use the following steps:

• Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

• After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
• Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

• In some cases, updating the BIOS might help prevent this error from occurring. For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Saverio469]

unfortunately nothing worked and in any case it is only the ssd nvme that heats the other components instead have excellent temperatures and I saw online that to dissipate the heat in the ssd nvme you need small heatsinks in your opinion could they be fine?

[Saverio469]

could this be fine?

Link:

https://www.amazon.it/Gazechimp-Dissipatori-Calore-Alluminio-Pezzi/dp/B00Z5WSDQG/ref=mp_s_a_1_13?key...

[Echo_Lake · Accepted solution]

@Saverio469

Thank you for posting back. 

HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.