I bought the laptop in US but using it in Bangalore.
I own a HP Pavilion Gaming Laptop 15-cx0xxx and i have been using it for over a year now. However for the last month, i have noticed difficulty opening and closing the laptop and after searching carefully, i found out that the hinge is broken and some portion of the hinge looks exposed and some portions of the screen case looks a bit exposed also.
I got it repaired by the HP authorized 3rd party service center but it barely lasted for a month. Now they are asking me to contact the HP customer service center to seek further assistance. Please help, I am ready to pay but want the laptop repaired soon.
I have gone through your Post and would like to help
Please contact HP Support in your region for Service Options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
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