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‎08-04-2025 11:26 PM

HP Recommended

i have the hp victus 15 gaming laptop and i have the right hinge broken issue and its a manufacturing defect what do i do abt it and is hp taking some consideration in this common issue that is being faced by so many same laptop users 

The hinge issue appeared shortly after my warenty expired , 2025, and if not addressed soon, it might lead to display damage, increasing repair costs. This seems like a design flaw affecting multiple users.

Has anyone found a solution, or has HP acknowledged this issue? I would appreciate any guidance on how to get this resolved, preferably with free repair or replacement, given the widespread nature of this problem.

Looking forward to your responses.

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‎08-06-2025 08:33 AM

HP Recommended

@Maulik13, Thanks for reaching out! I suggest you reach out to the nearest HP Authorised service center for personalized assistance. They can provide one-on-one help to fix the problem.

 

Note: There might be a nominal charge for the service they provide.

 

HP® Service Center Locator - India | HP® Support

 

Regards,

Garp_Senchau
I am an HP Employee

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1 REPLY 1

‎08-06-2025 08:33 AM

HP Recommended

@Maulik13, Thanks for reaching out! I suggest you reach out to the nearest HP Authorised service center for personalized assistance. They can provide one-on-one help to fix the problem.

 

Note: There might be a nominal charge for the service they provide.

 

HP® Service Center Locator - India | HP® Support

 

Regards,

Garp_Senchau
I am an HP Employee

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