Hinge Failure on HP Envy

hingeproblems10 · ‎06-24-2026

Hello,

After normal use for about ~2ish years, I opened my laptop and the hinge popped open, causing the screen to crack all the way across! I never dropped it and I keep the laptop stored in a padded backpack. The hinge has never given me any issues before so I was shocked that this happened so suddenly. Upon researching the problem, this seems to be a common issue affecting the HP Envy line? I'm wondering what options are available? Photos included:

Jerry_57 · ‎06-26-2026

Hi @hingeproblems10,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that your HP ENVY laptop is having a broken hinge issue.

Could you please share the serial number of your HP laptop?

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