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‎12-13-2019 06:35 AM - edited ‎12-13-2019 06:43 AM

HP Recommended
Product: HP Notebook - 15-bs576tx
Operating System: Microsoft Windows 10 (64-bit)

Model - HP Notebook - 15-bs576tx

My laptop's right hinge is broken. I am out of warranty and the hinge broke through no fault of mine. One moment everything is fine and next moment, I am closing my notebook the hinge gives out.

Can I get an approximate cost for repair/replacement? And will the company cover the costs as the hinge broke without any fault on my behalf?

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-13-2019 08:58 AM

HP Recommended

Hi @Jaydeo

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

View solution in original post

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1 REPLY 1

‎12-13-2019 08:58 AM

HP Recommended

Hi @Jaydeo

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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