Hinge got broken and now it’s so hard to operate laptop

[Sid_77]

Repair Inquiry Message (HP Envy x360 Hinge Issue)

Subject: Laptop Hinge Repair Inquiry – HP Envy x360

Hi mate,

I hope you’re well.

I’m reaching out regarding my HP Envy x360 laptop which has developed a broken hinge on one side. The hinge appears cracked and is causing the back casing to slightly separate. The screen still works fine, but I’m concerned about potential internal damage if I continue to use it.

Could you please let me know:

•If this is something you can repair

•Estimated cost and turnaround time?

•Whether you offer drop-in service or collection

•Any recommendations before I bring it in (e.g. should I stop opening it?)

I’ve attached a couple of photos for reference,

I’m based in Sheffield S1 and would be happy to visit or arrange collection at your convenience.

Thanks in advance for your help. Looking forward to hearing from you.

Best regards,

Siddhant Singh Chouhan

📞[edited]

[Kuroi_Kenshi]

Hi @Sid_77,

Welcome to HP Support Community!  

Thank you for reaching out regarding your laptop. 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

You can locate the nearest HP service center using our Service Center Locator:​

🔗 HP Service Center Locator

If you need further assistance or have any questions, please don't hesitate to contact us.​

Best Regards,