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HP Recommended
Envy M6
Microsoft Windows 8.1 (64-bit)

My EnvyM6 notebook has the hinges coming apart. My machine is over 5 years old, so it is out of the so called "warranty" stage.

I understand that there are an extremely high number of hinge issues with the EnvyM6 notebook. What are my options

Myron Marciw
1 REPLY 1
HP Recommended

Hi @TURBO65,

 

As this is a hardware issue, I’d recommend you contact HP Phone Support in your region regarding service options for your printer.

 

Follow the instructions below to reach them:

 

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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