• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Pavilion 3PX59LA

Hola mi lap HP dejó de funcionar, se apagaba y mandaba a la pantalla azul de recuperación, no arrancaba. Como ya no esta en garantía, la mandé con un técnico que me dice que el Disco Duro se daño y me muestra el DD marca Toshiba, puede ser de fabrica o me lo cambió? 

 

2 REPLIES 2
HP Recommended

Hi there! Thank you for visiting our English HP Support Community!  

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.

 

Thank you for your understanding.

 

Kind regards,

 

RodrigoB.

I work on behalf of HP.
HP Recommended

Hi, @BerthaFula 

 

HP does not manufacture hard drives, but uses hard drives from several different suppliers...Toshiba, Western Digital, Seagate, Hitachi...

 

So, that would not be unusual that there would be a Toshiba hard drive in your PC.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.