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- Hola, tengo una HP pavilion X360- 14-cd0004la, el DD es tosh...

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08-19-2020 02:27 PM
Hola mi lap HP dejó de funcionar, se apagaba y mandaba a la pantalla azul de recuperación, no arrancaba. Como ya no esta en garantía, la mandé con un técnico que me dice que el Disco Duro se daño y me muestra el DD marca Toshiba, puede ser de fabrica o me lo cambió?
08-19-2020 02:53 PM
Hi there! Thank you for visiting our English HP Support Community!
We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.
Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.
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Kind regards,
RodrigoB.
08-19-2020 03:49 PM
Hi, @BerthaFula
HP does not manufacture hard drives, but uses hard drives from several different suppliers...Toshiba, Western Digital, Seagate, Hitachi...
So, that would not be unusual that there would be a Toshiba hard drive in your PC.