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‎05-24-2021 12:14 PM

HP Recommended
Product: Pavilion 6835nr
Operating System: Microsoft Windows 10 (64-bit)

Tengo una HP Pavilion dv6835nr a la cual quiero colocar un SSD pero no me lo reconoce. 

Pensé que quizás es por la BIOS, actualmente  es F.57 de 2008, pero no encuentro para poder actualizar si hay una nueva versión. Supongo que ya no no tiene soporte para poder actualizar. No se si será esto o algún otro motivo o quizás no puede trabajar con los SSD? Gracias por cualquier ayuda.

2 REPLIES 2

‎05-24-2021 01:41 PM

HP Recommended

Hey @mla5  !

 

Hope your doing fine! ?

 

Thank you for visiting our HP support community in English. We can only respond to posts written in English. To ensure a quick response, it is advisable to post your question in English or if you prefer to ask a question in the Spanish community.

 

https://h30467.www3.hp.com/

 

Thank you for your understanding.

Regards

I work on behalf of HP.
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‎05-27-2021 11:18 AM

HP Recommended

Ok. Thanks

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