Thank you for posting in this thread. Unfortunately, I have closed this thread to help keep comments current and up to date. If you have any additional information, we recommend edit or start a new post.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number) • Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable) • Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any) • Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred • Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message! Thank you
I work on behalf of HP. I am a Moderator on the HP Support Forums.