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‎04-29-2021 07:57 PM

HP Recommended
Product: 15s-Eq0011ne
Operating System: Microsoft Windows 10 (64-bit)

Hi there !

My Laptop has 8 GB Ram built in, a AMD Ryzen 5 3500U processor with an integrated Radeon Vega Mobile Gfx Graphics Card.

The integrated Graphics card has been allocated 2 GB of Ram, which therefore leaves me only with 6 GB of Ram to use.

Is there any way for me to disable the graphics card and use complete 8 GB of Ram ? Or any way to reduce the Ram allocated from 2 GB to 500Mb-1Gb ?

I've tried looking for settings in my bios but wasn't able to find one.

Here are my laptop details:

Product name : HP Laptop 15s-eq0011ne

Product number : 9RF08EA#ABV

Software build ID : 19WW2RST601#SABV#DABV

Motherboard ID : 86FD

BIOS : F.18-06/12/2020

Total memory : 8GB

Processor name : AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx.

 

Here is a picture showing my Ram. 

HMR2_0-1619747759789.pngHMR2_1-1619747793228.png

Thanks a lot !

2 people had the same question
1 REPLY 1

‎04-29-2021 10:33 PM

HP Recommended

@HMR2 

 

That is a known issue which is related to AMD processors. Please check the following article:.


                 https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.


                 https://www.microsoft.com/playready/overview/


Regards.

BH
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