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HP Recommended
HP ENVY x360 m6 Convertible W2K44UA#ABA
Microsoft Windows 10 (64-bit)

How do I check if my laptop supports DP Alt mode?

 

HP ENVY x360 m6 Convertible

Product number: W2K44UA#ABA

Serial number: [Personal Information Removed]

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Bundu 

 

Your machine is an HP ENVY x360 - m6-aq105dx, its specs

 

          https://support.hp.com/au-en/document/c05315774

 

It has

 

  • 2 USB 3.1 Gen 1 (HP Sleep and Charge);
  • 1 USB 3.1 (Type-C™);
  • 1 HDMI;
  • 1 headphone/microphone combo.

You can NOT use its USB-C port to charge your machine.

 

It can sleep and charge means it can charge your phone, tablet using USB-C port when it sleeps. Same as other USB-A port.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
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View solution in original post

5 REPLIES 5
HP Recommended

@Bundu 

 

Open

 User Guide

Right-Side / Left-Side - Page 4

Item 3

USB Type-C port with HP Sleep and Charge

 

Connects a USB device that has a Type-C connector, provides data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch.

– and –

Connects a display device that has a USB Type-C connector, providing DisplayPort output.

 

NOTE: Cables and/or adapters (purchased separately) may be required

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY x360 - m6-aq105dx 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

HP Recommended

So it does support DP Alt mode?

That just says it provides DisplayPort output. I'm told that it does not necessarily mean it supports DP Alt mode.

I have an HP USB-C travel hub G2 and when I plug it into the laptop's USB-C port and a monitor into the HDMI port on the hub I don't get a signal at the monitor.

HP Recommended

@Bundu 

 

Product introduced 2016

 

It might not...

I finally found the data I was searching for earlier - and that source does not confirm the Display Port connection type.

 

The User Guide and Service Guide are not in complete agreement (details) - this can happen when models within a series might be different.  It can also happen as a result of errors in the documentation.  ?

 

@banhien 

I might have botched this answer - can you assist?

 

 

For the moment, based on what I can find now, my answer is No.

 



Thank you for participating in our HP Community .

We are a volunteer community workforce dedicated to supporting HP technology.

 

Dragon-Fur

HP Recommended

@Bundu 

 

Your machine is an HP ENVY x360 - m6-aq105dx, its specs

 

          https://support.hp.com/au-en/document/c05315774

 

It has

 

  • 2 USB 3.1 Gen 1 (HP Sleep and Charge);
  • 1 USB 3.1 (Type-C™);
  • 1 HDMI;
  • 1 headphone/microphone combo.

You can NOT use its USB-C port to charge your machine.

 

It can sleep and charge means it can charge your phone, tablet using USB-C port when it sleeps. Same as other USB-A port.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you guys.

That confirms what I was thinking, so I can move on and try a different option.

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