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HP Recommended
HP Pavilion Notebook - 17-g188
Microsoft Windows 10 (64-bit)

Sometimes when I'm playing a game I may hit an odd combination of buttons that causes a new tab to open, interrupting my game.  The tab will be "how to get help in windows 10 - Bing".  I'm wondering if there's a way to prevent this search from even happening by accidentally pressing the "?" help key.  I thought I've deleted all traces of Bing from my laptop but it doesn't seem to prevent that search from happening.

If anyone has any ideas they would be greatly appreciated, thank you.

4 REPLIES 4
HP Recommended

The problem is I don't know where to look to find that kind of keys settings. 

HP Recommended

I have, but no luck.  I came back here today because the problem happened again.  It must have been some odd combination of windows/right click on my mouse and the Q, A, S, or tab keys that caused me to lose progress in what I was doing and opened that "How to get help in windows 10 - Bing" tab.

I really really would like to be able to go into some settings to prevent windows from being able to open that annoying Bing help tab but it seems impossible to find out how to do this by searching google, I've looked everywhere.

HP Recommended

I just figured it out. It is the ? on the f1 key that keeps opening Bing.

 

The default in HP Envy is that all the alternate key choices for f1 through f12 are set so you don't have to hit the Fn key to activate them. To just get f1 through f12 you need to press fn at the same time. This is a pain for gaming.

 

Here is the fix:

 

Change the BIOS as follows

 

Turn on or restart the computer.
While the display is blank, press the f10 key to enter the BIOS settings menu.
Then choose System Configuration
Then click on Action Key Mode Change this to Disabled
f10 to save and exit

HP Recommended

If your keyboard has a 'FN-lock' key, press it, to change the "context" of the F1 through F12 keys from "quick-launch" context to "normal" context.

 

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