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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Microsoft Windows 7 (64-bit)

Power cords got mixed up!

3 REPLIES 3
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Welcome to the HP Support Community  @BrnSugr0838 

 

To better assist you, the members will need the exact model number or product number of your laptop???

 

HP Notebook PCs - How Do I Find My Product Name or Number?

 https://support.hp.com/us-en/document/c00033108

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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Product name- HP Laptop 17-byOxxx

Product Number 5ED32UA#ABA

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