How can I get my harddrive back?

[MeerMaid]

My laptop just arrived back from repair. Without my knowledge, the hard drive was replaced. Can I get my old hard drive back? I am an author and all my work was on that old hard drive. Thanks

[WAWood · Accepted solution]

@MeerMaid 

Sorry, but it should have been obvious to do backup of important files before sending the PC in for repair. Even if the PC was not working, we could have provide instructions for hooking the drive up to another PC to retrieve files and folders.

Uses laptop drivers are worth basically nothing, so HP most likely recycles them in bulk form. I would not hold out ANY hope for being able to get the drive back, now.

You can contact HP Customer Support, but I would not expect them to be able to find your drive for you.

To contact HP Support  Goto this page https://support.hp.com/us-en/contact-hp

[MeerMaid]

Do you know how I can activate the 90 day warranty that came with the repair? The laptop is showing warranty expired yesterday, which was true. Thank you

[WAWood]

@MeerMaid 

The HP warranty does not cover data loss, so if you reactivation goal is intended to address that, you won't succeed.

Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment replacement issues. For these issues, you will need to contact HP Customer Support.

To contact HP Support Goto this page https://support.hp.com/us-en/contact-hp

[MeerMaid]

Because my warranty is expired, I cannot talk to a Support Person. That is why I wanted to activate the 90 day warranty.