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HP Recommended

Hello,

This is my device: HP Chromebook - 14-db0051cl, Product: 6SM36UA, Serial: [Personal Information Removed]

I have done quite a bit of googling and searching, including the main Chrome help page and the specs on the HP site, but I cannot seem to locate how much RAM this Chromewbook has.

Perhaps it is listed as something else that I don't recognize?

I'm frustrated because RAM is often listed when buying something, but locating thereafter seems either extremely difficult or so obvious that I have missed it. ;o)

The Chromebook in question still works, but my son's schoolwork seems to require something that works faster, so I want to know what this has to make sure that my next HP Chromebook has double or quadruple the RAM this has.

Thank you!

B

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook comes with 4 GB of DDR4-1866 MHz onboard memory.

 

'Onboard' means that the memory is an integral part of the motherboard and cannot be upgraded.

 

HP Chromebook - 14-db0051cl Product Specifications

 

Hardware
Product number
6SM36UA
Product name
HP Chromebook - 14-db0051cl
Microprocessor
AMD Dual-Core A4-9120 APU (2.2 GHz base frequency, up to 2.5 GHz burst frequency, 1 MB cache)
Memory, standard
4 GB DDR4-1866 SDRAM (onboard)
Video graphics
  • AMD Radeon™ R3 Graphics
  • Integrated
Hard drive
32 GB eMMC
Optical drive
Optical drive not included
Display
14" diagonal FHD IPS anti-glare micro-edge WLED-backlit (1920 x 1080)
Wireless connectivity
Qualcomm® Atheros QCA6174A-5 802.11a/b/g/ac 2x2 Wi-Fi® and Bluetooth® 4.2 Combo
Expansion slots
1 microSD media card reader
External ports
2 USB 3.1 Gen 1 Type-C™ (Charging, power delivery, video, data); 2 USB 2.0 Gen 1; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
22.69 x 33.7 x 1.83 cm
Weight
1.54 kg
Power supply type
45 W AC power adapter
Battery type
2-cell, 47.36 Wh Li-ion
Webcam
HP TrueVision HD Camera with integrated dual array digital microphone
Audio features
Dual speakers

View solution in original post

4 REPLIES 4
HP Recommended

I'm going to do a full power wash and remove any unnecessary accounts and clear out any unneeded apps or things from the PlayStore to help, but I think I will need to upgrade soon.

Thanks again!

HP Recommended

Hi:

 

Your notebook comes with 4 GB of DDR4-1866 MHz onboard memory.

 

'Onboard' means that the memory is an integral part of the motherboard and cannot be upgraded.

 

HP Chromebook - 14-db0051cl Product Specifications

 

Hardware
Product number
6SM36UA
Product name
HP Chromebook - 14-db0051cl
Microprocessor
AMD Dual-Core A4-9120 APU (2.2 GHz base frequency, up to 2.5 GHz burst frequency, 1 MB cache)
Memory, standard
4 GB DDR4-1866 SDRAM (onboard)
Video graphics
  • AMD Radeon™ R3 Graphics
  • Integrated
Hard drive
32 GB eMMC
Optical drive
Optical drive not included
Display
14" diagonal FHD IPS anti-glare micro-edge WLED-backlit (1920 x 1080)
Wireless connectivity
Qualcomm® Atheros QCA6174A-5 802.11a/b/g/ac 2x2 Wi-Fi® and Bluetooth® 4.2 Combo
Expansion slots
1 microSD media card reader
External ports
2 USB 3.1 Gen 1 Type-C™ (Charging, power delivery, video, data); 2 USB 2.0 Gen 1; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
22.69 x 33.7 x 1.83 cm
Weight
1.54 kg
Power supply type
45 W AC power adapter
Battery type
2-cell, 47.36 Wh Li-ion
Webcam
HP TrueVision HD Camera with integrated dual array digital microphone
Audio features
Dual speakers
HP Recommended

Thank you!!

Where did you find this listing? The table is great. None of the things I found had the info so well spelled out. 
I was hoping there would be something I could click on in the Chromebook itself to see this info, in settings or something. 
Thank you for your help!

b

HP Recommended

You're very welcome.

 

I found the info from the cached HP specs page for your notebook.

 

You scroll down past all that writing and the gigantic 'bell' and you will come to the specs I posted.

 

HP Chromebook - 14-db0051cl Product Specifications | HP® Customer Support

 

The actual webpage link comes up as 'We're sorry' not found.

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